One Umbrella Solution’s flexible maintenance portfolio ensures you maximize the value of your network investments by delivering reliable in-service levels and enhanced network performance. Our Support Services portfolio offers the convenience of a single point of contact for maintaining multi-vendor networks, with flexible maintenance plans aligned with Service Level Agreements (SLAs). Depending on the criticality of your business, you can access the support services and priority you need, with response times as quick as 24x7x1 hours.
With services including technical support, repair and return, sparing, and software management, our certified professionals deliver on-site, on-call, and continuous IT support. For on-call assistance, toll-free and UAN numbers provide direct access to help desks. Additionally, our support services web portal allows customers to monitor the status of their cases and benefit from automated escalation through a tailored online complaint handling and escalation system.
Identifying the cause of network outages can be challenging, often requiring time-consuming and costly investigations. A critical element of any risk management strategy, a network audit evaluates risks to your business network and delivers valuable insights and actionable information.
A network audit conducted by One Umbrella Solution provides comprehensive systems documentation, including an inventory of all hardware and software in use. Our auditing services rigorously evaluate your current network architecture using a security-focused suite of tests to identify strengths, weaknesses, and opportunities for improvement.
The audit results offer an objective and detailed analysis of existing security mechanisms and controls while providing a relative assessment of the network’s protection level. These findings highlight vulnerabilities not only within the network infrastructure but also reveal potential threat agents that pose the greatest risks, enabling targeted and effective mitigation strategies.
Your network is more integral to your business processes than ever before. Managing and optimizing network CAPEX and OPEX has become a top priority for IT-driven companies. With today’s networks growing increasingly complex and new technologies emerging regularly, it is essential to ensure that your network infrastructure is both efficient and cost-effective to maximize your business investment. Challenges such as uncontrollable costs, outdated equipment, insufficient reporting, and employee misuse can hinder your business’s success.
One Umbrella Solution is here to help. Our consulting team comprises experienced and certified engineers and technicians, with expertise spanning our comprehensive portfolio of solutions and services. We provide consultancy services based on detailed network statistics, including throughput, packet efficiency, loss ratios, and other critical factors essential for network planning, expansion, and architecture.
Our consulting services simplify the process of collecting and analyzing information, optimizing systems, evaluating alternatives, implementing changes, and collaborating with vendors. By leveraging our expertise, we save you time, reduce costs, and eliminate confusion and frustration. Our mission is to not only lower your operational expenses but also partner with your management team to boost productivity. Let us handle the technology, so you can focus on what you do best—running your business.
We specialize in assisting our customers in redesigning their IT infrastructure, governance frameworks, and service models, adhering to globally recognized standards such as COBIT, TOGAF, ITIL, ISO, PMBOK, and BABOK. Our goal is to deliver tangible value by aligning your business objectives with the most suitable technology trends. No corporate strategy is complete without a robust IT strategy that safeguards the value IT brings to your company’s core business.
One Umbrella Solution provides IT strategy development services designed to better align IT and its services with your business needs and goals. We help answer critical questions such as: What are the medium-term technological requirements? What is the right architecture? What should be the IT priorities? How should IT funds be allocated? How can returns on IT investments be effectively calculated?
Our certified consultants conduct a thorough assessment of your current IT landscape, analyze your business objectives, and map them against IT capabilities. Using this information, we craft a detailed, prioritized roadmap for your organization’s IT projects. This roadmap helps you identify your competitive edge through IT services and provides a framework for measuring and improving outcomes. Additionally, it clarifies responsibilities and accountabilities to ensure successful implementation and achievement of results.
With thousands of networking professionals enrolling in our training facilities each month, One Umbrella Solution is fully equipped to provide experts who not only meet expectations but exceed them, redefining what success looks like.
We transform HR service delivery through a comprehensive suite of outsourcing services designed to significantly reduce costs and enhance organizational capabilities. As a leading HR outsourcing provider, we collaborate with you to develop a tailored recruitment strategy based on your company’s specific needs, business objectives, and the ideal candidate profile.
Our clients experience substantial and sustainable performance improvements, enabling them to focus on long-term business priorities such as talent acquisition, employee productivity, and effective talent management. By partnering with us, you save money, mitigate risk, and free up resources to concentrate on driving your core business forward.

One Umbrella Solution Team has been delivering comprehensive ICT services to enterprises worldwide. Recognized as a trusted business advisor and strategic partner, we specialize in providing innovative and reliable solutions to drive business success and growth.
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